Buy tickets always and everywhere
Buy your ticket for the high speed catamaran "Halunder Jet" quickly and easily online or via our friendly service center. You will receive your ticket as a PDF document via e-mail. Should you insist on receiving paper tickets, we will charge a shipping and handling fee of 4.00 €. On most days, there will be tickets available on location at our ticket counters. However, especially in the high season there may not be any tickets left for sale, so we recommend to book in advance either online or via telephone.
Book online - the most relaxed and easy way to get your tickets for a trip to Heligoland. Choose your favourite seats and simply pay by bank debit or by credit card (MasterCard and VISA accepted). Use the quick start booking on the left oder follow this link.
Book by telephone
Our friendly and competent staff in the FRS Helgoline service center will gladly assist you in booking your perfect trip to Heligoland, Germany's only island in the high seas. The phone number is +49 461 864 44. You can pay by bank debit or by credit card (MasterCard and VISA) here, too.
+49 461 864 44
Mon. - Thu. 8 a.m.–5 p.m.
Fri. 8 a.m.–2 p.m.
Please note that e-mails also can only be answered at the following times:
Mon. - Thu. 8 a.m.–5 p.m., Fri. 8 a.m.–2 p.m.
Book at our ticket offices in Hamburg, Wedel, Cuxhaven and Heligoland
You can also buy your tickets directly at the ticket offices in Hamburg, Wedel, Cuxhaven and Heligoland. Cash, EC card and credit cards (MasterCard and VISA) will be accepted. Please bear in mind that tickets may be sold out already due to high demand.
Book at travel agencies, tourist infos, hotels or Deutsche Bahn
You can buy tickets for FRS Helgoline's "Halunder Jet" high speed catamaran in many travel agencies (additional fees might be applied), in many tourist informations and hotels in the vicinity of our ports of departure or in all ticket centers of the Deutsche Bahn.
When you book in advance either online or by telephone, you can choose your favourite seats and be sure you'll get to Heligoland at the desired date.
Should anything unforeseen get in the way - you can cancel or rebook your trip up to 7 days before departure free of charge. There will be fees for short notice cancellations according to our terms and conditions.